Privacy policy

1) Data Controllers
For the purposes of the Data Protection Act 1998, Feed the Children International (UK) (who is referred to in this privacy policy as Feed The Children, and whose details are at the base of this page) is the Data Controller (as defined in that Act) and responsible for the operation of this website and for processing any personal data collected via this website. You should note that WorldPay Limited (referred to in this privacy policy as Worldpay, registered office WorldPay Centre, The Science Park, Milton Road, Cambridge CB4 0WE), is also a Data Controller in respect of any personal data provided via an on-line donation. If you have any questions about this privacy policy please contact .

2) Information collected
Feed The Children collects information relating to visitors to our website: for example, IP address and information regarding what pages are accessed and when. We also collect information volunteered by you if you donate, whether online or not, and other information, such as survey information, email address and your preferred means of communication.

3) Our use of personal information
Feed The Children is committed to protecting the personal data of its supporters and members. Any details you give us will be held in accordance with the Data Protection Act 1998.

4) Feed The Children may use information we collect about your visit to our website to help us understand more about how our site is used, with the purpose of continual improvement of the site as a communication medium.

5) From time to time we may want to use the information you provide to us to contact you for direct marketing purposes, or pass your details to carefully selected organisations with similar objectives to contact you for direct marketing purposes. However, Feed The Children will not contact you nor disclose any of your personally identifiable information to third parties if you do not wish us to, and therefore whenever you supply information to us, either in the course of making an online donation or otherwise, you are given the opportunity to opt out of being contacted by us or us disclosing your information to organisations with similar objectives, either of the above types of contact, using the tickboxes provided.

6) If at any time you are mailed or emailed with information and you do not want to continue receiving it, please follow the instructions provided in the communication, which will tell you how to unsubscribe from receiving further updates.

Online donations
7) When you are using our secure online donation pages you are communicating with our partner company Worldpay, and the information you give, such as your credit card number and contact information is provided so that the transaction can take place. Worldpay return to us only sufficient information to enable us to reclaim Gift Aid on your donation, and for us to contact you if we wish to do so. Worldpay do NOT divulge to us your credit/debit card details.

Access and amending the information we hold
8) The accuracy of your individual identifying information is important to Feed The Children. If you wish to know what information we hold about you, or if you change email address, or if any of the other information we hold is inaccurate or out of date, please email us at , or write to us at Feed The Children International (UK), 2 Tavistock Industrial Estate, Ruscombe Lane, Twyford, Berks RG10 9NJ, and we will respond swiftly to your query.


Security
9) When you give Feed The Children personal information we take steps to ensure that your information is treated securely. When you are on a secure page, delivered to you by ourselves or our partner Worldpay, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer and Netscape Navigator, indicating that the information is being transmitted in a secure, encrypted form, and held on servers protected by appropriate levels of security. Non-sensitive communication will be transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Feed The Children cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we will use all reasonable efforts to ensure its security on our systems. For the transmission and processing of sensitive information, for example details associated with online donations, we operate in partnership with Worldpay, who employ the highly secure encryption technology to ensure the security of the information.


Other matters
10) Feed The Children will not transfer any personal information which they have collected according to the principles described above, to any organisation outside the European Economic Area.

11) Feed The Children will retain information that you provide to us only for as long as it is likely to be relevant to our charitable purposes.


12) Should we make any alterations to this privacy policy, we shall endeavour to bring them to your attention by displaying a message on our home page. However, we advise that you revisit this page from time to time in case any changes are made which you may not be aware of.